Instant Guest Automation

Top-Tier Hotel WhatsApp Automation

An automated notification system broadcasting directly to guest phones. Instantly dispatch booking vouchers, check-in instructions, and PDF invoices without tedious manual work.

Enhance your guest experience before they even set foot in your lobby. Automated check-in reminders drastically reduce cancellations, while post-checkout follow-up chats boost positive reviews on TripAdvisor & Google by up to 35%.

Awan Luxury Resort
Official Hotel Account
TODAY

Hello Budi Santoso! 👋

Thank you for booking the Deluxe Room at Awan Luxury Resort. Your reservation is fully confirmed!

🗓 Check-in: 15 Jun 2026
🔑 Room: 104 (Deluxe)

📍 Click here for GPS Directions

PDF
Invoice-104-BUDI.pdf
240 KB • Document
Replies are disabled
98%
Message Open Rate
< 3 Secs
PDF Invoice Dispatch
35%
Increase in Positive Reviews
Near 0%
Guest No-Show Rate
Communication Bottlenecks

Disconnected Guest Communication

Missed alerts, forgotten detail updates, and slow manual follow-ups cause negative booking experiences.

Sudden No-Shows & Cancellations

Guests forget their booking dates because there are no automated alerts, leaving rooms unoccupied and burning potential profits.

Incredibly Slow Manual Billing

Front desk agents waste minutes saving client numbers, copy-pasting template drafts, and uploading invoice files manually.

Missing Out on 5-Star Reviews

Even highly satisfied guests rarely leave ratings because they aren't prompted with a direct review link post-departure.

Our Solution

Our Automated WhatsApp Solutions

A secure, robust, and Meta-compliant instant messaging gateway built for hospitality.

Instant Booking Confirmation & Reminders

Instantly sends a customized booking breakdown, dates, room details, and direct GPS coordinates as soon as payment is verified.

Automated PDF Invoice Dispatch

Once checked out, our backend processes the folio details and triggers an automated WhatsApp message attaching the official PDF receipt within 3 seconds.

Intelligent Review Generator

Sends a warm thank-you follow-up with direct links to your Google Review or TripAdvisor pages exactly 3 hours after checkout.

Implementation Stages

Our Automation Delivery Flow

01

API Onboarding

We guide you in registering your business phone number on the official Meta Developer portal.

02

Copywriting Templates

Writing highly converting, warm multi-lingual text templates for Meta compliance approval.

03

System Trigger Wiring

Connecting PMS events (new booking, check-in, deposit, checkout) to the automated API gateway.

04

Rigorous Delivery QA

Testing templates and attachments under heavy load scenarios to ensure flawless receipt formatting.

FAQ (Otomatisasi WhatsApp)

Is this utilizing official Meta APIs?

Yes, we deploy solutions exclusively on the official Meta Cloud API. This eliminates the risk of phone number bans and prepares you for Green Tick certification.

Are we charged for every message sent?

Meta uses a conversation-based pricing model, which is much cheaper than traditional SMS. We help optimize message flows to maximize ROI.

Can guests reply to these automated alerts?

Yes. We can implement smart FAQ auto-responders (chatbots) or bridge the replies directly to your active live-chat agents' dashboard.

Ready to Automate Guest Chats?

Schedule a layout design session with our integration specialists to map your automated message flows.